Refund Policy
Thank you for using OneFront. Please read our refund policy carefully.
1. No Refunds Policy
OneFront operates on a paid subscription model. Because subscription fees are immediately allocated toward profile setup, custom domain provisioning, directory listing configuration, and ongoing administrative costs, all payments are final and non-refundable.
By subscribing to our yearly plan, you acknowledge and agree that no refunds or credits will be provided for partially used billing periods, profile deletions, or inactivation of service.
2. Setup & Administrative Costs
The administrative tasks required to provision, design, test, and host your individual storefront profile are executed immediately upon receipt of payment. These setup costs are non-recoverable, which is why we do not offer refunds once a charge has been processed.
3. Subscription Cancellation
OneFront plans are renewed manually. We do not automatically charge you for the next annual term.
If you choose not to renew when your current term ends, your profile will remain available until the active period expires and will then move offline until reactivated.
4. Contact & Support
If you have questions about billing, payment issues, or cancellation, please contact us at support@onefront.me.